This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service

that you have purchased through the Platform. Under this policy:

Cancellations will only be considered if the request is made 30 days

of placing the order.

However, cancellation requests may not be entertained if the orders have been communicated to

such sellers / merchant(s) listed on the Platform and they have initiated the process of shipping

them, or the product is out for delivery. In such an event, you may choose to reject the product at

the doorstep.

Beqick Consultancy Services LLP does not accept cancellation requests for perishable items like

flowers, eatables, etc. However, the refund / replacement can be made if the user establishes that

the quality of the product delivered is not good.

In case of receipt of damaged or defective items, please report to our customer service team. The

request would be entertained once the seller/ merchant listed on the Platform, has checked and

determined the same at its own end. This should be reported within 30 days

of receipt of products.

In case you feel that the product received is not as shown on the site or as per your expectations,

you must bring it to the notice of our customer service within 30 days

of receiving the product.

The customer service team after looking into your complaint will take an appropriate decision.

In case of complaints regarding the products that come with a warranty from the manufacturers,

please refer the issue to them.

In case of any refunds approved by Beqick Consultancy Services LLP , it will take 30 days

for the refund to be processed to you.